Introduction
These Terms of Service (“Terms”) govern your access to and use of the Nordhub platform and services (“Nordhub”, “Service”), operated by Nordhub Oy, a company incorporated in Finland. By accessing or using Nordhub, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
About Nordhub
Nordhub is a software platform designed to help businesses plan, manage, and optimize their social media presence and related digital activities. Nordhub provides tools, automation, insights, and optional assistance features.
Nordhub is not a marketing agency and does not guarantee business results.
Eligibility
You must:
- Be at least 18 years old.
- Have the legal authority to represent the business you register on behalf of.
- Provide accurate and complete information
- You are responsible for maintaining the security of your account credentials.
Description of Services
Nordhub provides software-based features that may include:
- Content planning and generation tools
- Scheduling and publishing assistance
- Analytics and performance insights
- Integrations with third-party platforms
- Optional guidance or support features
All services are provided on a best-effort basis.Nordhub does not guarantee:
- Sales
- Bookings
- Revenue
- Follower growth
- Advertising performance
- Engagement levels
Customer Responsibilities
You agree that:
- You own or have rights to all content you upload or publish.
- You comply with applicable laws and platform policies (e.g. Instagram, Facebook, Google, TikTok).
- You do not use Nordhub for illegal, misleading, or abusive purposes.
- You are responsible for decisions made using insights or outputs from the platform.
- Nordhub is not responsible for how you use the Service or for outcomes resulting from your actions.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Third-Party Platforms & Services
Nordhub may integrate with or rely on third-party platforms, including but not limited to social media networks, advertising platforms, design tools, or analytics providers.
Nordhub:
- Does not control these platforms
- Is not responsible for outages, API changes, account suspensions, bans, or policy enforcement by third parties
- Does not guarantee continued compatibility with third-party services
Payments & Subscriptions
- Fees are billed in advance according to your selected plan.
- All prices are exclusive of applicable taxes unless stated otherwise.
- Subscriptions renew automatically unless canceled.
- No refunds are provided except where required by Finnish or EU law.
- Nordhub reserves the right to change pricing with reasonable notice.
Intellectual Property
Nordhub retains all rights to the platform, software, and related materials. You retain ownership of your content. By using the Service, you grant Nordhub a limited right to process and display your content solely for providing the Service. You may not copy, resell, reverse engineer, or misuse the platform.
Data & Privacy
Nordhub processes personal data in accordance with applicable data protection laws, including GDPR.
Details on data handling are described in the Privacy Policy, which forms part of these Terms.
Termination
You may cancel your subscription at any time.
Nordhub may suspend or terminate access if:
- You violate these Terms
- You fail to pay fees
- Your use creates legal, technical, or reputational risk
- Upon termination, access to the Service will cease.
Disclaimer of Warranties
The Service is provided “as is” and “as available.”
Nordhub makes no warranties, express or implied, including:
- Fitness for a particular purpose
- Accuracy of outputs
- Business results or performance
- Use of the Service is at your own risk.
Limitation of Liability
To the maximum extent permitted by law:
Nordhub Oy shall not be liable for indirect, incidental, or consequential damages, including loss of profits or business opportunities.
Total liability shall not exceed the fees paid by you to Nordhub in the three (3) months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Nordhub Oy from claims arising from:
- Your content
- Your violation of laws or platform policies
- Your misuse of the Service
Changes to Terms
Nordhub may update these Terms from time to time. Continued use of the Service constitutes acceptance of updated Terms.
Governing Law
These Terms are governed by the laws of Finland.Any disputes shall be resolved in the courts of Helsinki, Finland.
Contact Information
Nordhub Oy
- Email: admin@nordhub.io
- website: https://www.nordhub.io